Who we are

Contact 101 has been conducting web-based customer, employee, and 360-feedback surveys since 2003. Offline, we've been designing, collecting, analyzing and reporting results of surveys for over two decades. Our collective experience and flexible array of technologies ensures the right solution for your needs.

We specialize in helping companies identify high-leverage actions for improving customer and employee satisfaction and loyalty, using online surveys expert and statistical analysis.

Whether your surveys are simple or complex, frequent pulse-checks or an annual global event, our mission is to deliver timely, targeted feedback to inform your planning and decision making.

Our personalized, proactive project management leaves you free to focus on communicating and acting on your survey results.

Contact 101 is one of the few online survey companies that develops and maintains its own survey application. This allows us to offer highly competitive pricing for our survey hosting as well as sharply reduced fees for custom survey solutions.

Please contact us if you would like to learn more about our company or services.